We hope you love what you've ordered, but if there's an issue or you're not 100% satisfied, you may ship back the item for a refund and/or exchange.

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• Merchandise cannot be returned if washed or worn

• Exchanges/returns must be initiated within 10 days of the receipt of the item.

• Allow 2-4 weeks for processing exchanges/returns.

• You're responsible for selecting your preferred shipping carrier and method. We recommend using one that can be insured and tracked. IzaBee Kiddo is not responsible for lost or damaged packages.​

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EXCHANGE POLICY (U.S. & International)
Here's what you need to know:

• Contact IzaBee Kiddo Customer Service to process your exchange.

• Return your original item

• Pack your return securely, in the original package if possible

• You're responsible for selecting your preferred shipping carrier and method. We recommend using one that can be insured and tracked. IzaBee Kiddo is not responsible for lost or damaged packages.

• You will not be reimbursed for your original or return postage.

• You will not receive a refund for your original charge until we receive your returned item.

• You will not be charged to ship your exchange, unless you request upgraded shipping.

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RETURN POLICY (U.S. & International)
Here's what you need to know:

• Contact IzaBee Kiddo Customer Service to initiate your return.

• Pack your return securely, in the original package if possible

• You're responsible for selecting your preferred shipping carrier and method. We recommend using one that can be insured and tracked. IzaBee Kiddo is not responsible for lost or damaged packages.

• You will not be reimbursed for your return postage.

• You will not receive a refund for your original charge until we receive your returned item.